Outbound emails from the platform
Incident Report for Hownd
Resolved
This incident has been resolved - we are resetting job servers and all outbound email activity should be back to normal soon. Thank you for your patience.
Posted Jul 08, 2022 - 22:46 UTC
Update
We are working with the outside vendor - they are working through a technical issue - we should be fully operational again as soon as they get it resolved.
Posted Jul 08, 2022 - 22:07 UTC
Identified
We are currently experiencing an issue sending outbound emails, including campaign emails and transactional emails for merchants and consumers. We are working with an outside vendor to resolve the issue. Stay tuned.
Posted Jul 08, 2022 - 18:31 UTC
This incident affected: FetchRev (LMA), MyHownd, and Hownd (Merchant Web).