All Landing Pages giving a 500 error

Incident Report for Hownd

Resolved

This incident has been resolved. We are monitoring to prevent future issues. Thank you for your patience.

Posted Jun 05, 2021 - 18:19 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 05, 2021 - 17:11 UTC

Update

Promo Portals and the ability to see and redeem promos in MyHownd are also impacted.

Our team is investigating.

Posted Jun 05, 2021 - 17:10 UTC

Investigating

We are investigating an issue with all landing pages giving a 500 error.
(Website popups are not impacted)

Posted Jun 05, 2021 - 16:49 UTC

This incident affected: FetchRev (LMA).